Faq

Standard Procedure

 

Our airport transfer follows this procedure for all our clients,

  1. Transport cars are parked on the designated location for pick-up an hour before customers arrival.
  2. Group transfer has an allowance of one luggage per passenger as it is assumed that the transport car capacity will be fully occupied.
  3. Clients can detail their special requests through the booking procedure on both online or through the customer hotline

How to book

  1. You need to fill-in the items for date and identify your arrival terminal for pick-up. Click on Transfer button
  2. Choose from the four available airport transfer services
  3. Click on the Continue button to proceed with the final booking details

Information needed for booking

  1. Name of client
  2. Client contact details

Payment options

  1. Credit card
  2. Paypal
  3. Bank deposit through the company bank account

Luggage Allowance

  1. Passengers are allowed a single luggage for storage
  2. Passengers are allowed a single hand carry luggage

Driver Pick-up

  1. We have designated pick-up locations in both KLIA and KLIA2 and your driver will be there.
  2. Contact us if you cannot locate your driver

Transfer Time

  1. Between the two terminals, the average transport time is 10-15 mins.